Guest Protect Travel Insurance

We highly recommend purchasing travel insurance. It offers you coverage if you have to cancel or interrupt your trip because of a covered reason and would otherwise lose your prepaid trip costs.

This travel insurance can provide coverage if you, a travel companion, or a family member test positive for COVID-19.

Travel insurance can be purchased at the time of making your reservation.

Everyone staying at the reservation. Note that some coverages are subject to plan maximums.

180 days (some state exceptions apply).

Yes. If you make other arrangements such as flights, rental car, a round of golf, or show tickets prior to your departure date, you can purchase additional coverage to insure those arrangements.

If you purchase this plan and are not satisfied, contact the rental office to cancel your plan within 10 days of receipt (30 days for Indiana residents and 15 days in certain states) to obtain a complete refund of your plan costs. If you haven't already left on your trip or filed a claim, you will receive a complete refund of your plan cost.

Trip Cancellation coverage begins at 12:01 A.M. the day after plan payment is received. All other coverages begin when you depart on your trip.

Travel insurance cannot cover everything that might happen. The insurance provides coverage if your trip is disrupted by one of the covered events listed in the plan, provided it isn't otherwise excluded.

Events that the plan can provide reimbursement for if the plan terms are met. See Plan documents for a complete list.

Some examples of covered events include sickness, injury, or death of yourself, family member, or traveling companion; flight delays due to adverse weather; a documented traffic accident en route to your departure; mandatory evacuation at your destination due to natural disaster; interruption of road service due to adverse weather; interruption of essential services at your rental due to adverse weather; your home made uninhabitable due to a hurricane or other natural disaster; acts of terrorism; and more. Terms and conditions apply. Review Plan documents for full details.

Foreseeable simply means reasonably known beforehand. Once it is reasonable that you would know about an event, it becomes foreseeable and coverage for that event is no longer available for purchase. For example, if the airline you are flying announces that they are going on strike, the event becomes foreseeable once they make the announcement.

Yes, provided these costs have been insured.

Yes, coverage is available for pre-existing medical conditions as long as you purchase your plan prior to or within 24 hours of making final trip payment and are medically able to travel when you buy your plan.

A pre-existing medical condition is a medical condition that you knew about before purchasing your insurance plan. A condition must meet certain criteria to be considered "pre-existing" as defined by the insurance. Generali looks at the 60 days immediately prior to the effective date of your plan. If you had a sickness or injury during this time for which one of the following is true, that condition is a pre-existing medical condition by plan definition. 1. The sickness or injury first manifested itself, worsened, became acute, or had symptoms which would have prompted a reasonable person to seek diagnosis, care, or treatment, or; 2. Care, testing, or treatment was given or recommended for the sickness or injury; or 3. The sickness or injury required a change in prescribed medication. Change in prescribed medication means the dosage or frequency of a medication has been reduced, increased, stopped, and/or new medications have been prescribed. A change between a brand name and a generic medication with comparable dosage does not apply. See Plan documents for more information.

The plan can reimburse you for unused, non-refundable, non-refunded, prepaid trip costs.

Call Generali Global Assistance at 866-999-4018.

Claims can be completed online through Generali's eClaims website. Click on "Start a new claim" and follow the prompts. You may also contact the rental office. Once your claim is received, you will be assigned a dedicated claims team member who will process your claim from start to finish. Your claims team member will reach out to you if they have any questions or need more information.